Privacy Policy for Car Wash Staff App
Effective date: July 20, 2026
Car Wash Staff App
com.monkdevelopers.carwashstaff
MonkDevelopers
Introduction
This Privacy Policy describes how MonkDevelopers ("we", "us", "our") collects, uses, and protects information about you when you use the Car Wash Staff App (Google Play package com.monkdevelopers.carwashstaff) to carry out assigned car wash and detailing work.
The app is provided solely to employees, staff, and contractors engaged by us. Your use of it is also subject to the staff Terms & Conditions and to the employment or engagement terms agreed with you.
Information We Collect
Identity and contact details
Your name, mobile number, email address, employee identifier, photograph, and any identity or address documents collected as part of onboarding and verification.
Work and assignment records
Your assigned locations, shift and availability status, bookings allocated to you, and the timestamps at which you start and complete each stage of a service.
Location
Your device location while you are on shift, used to allocate nearby bookings, confirm attendance at an assigned location, and support doorstep service navigation. Location is collected in connection with your work — not outside your shift.
Service documentation
Photographs you capture during pre-wash inspection, service, and post-wash, along with the materials you record as used. These are records of the work performed on a customer vehicle.
Payment and payout details
Your bank account details, earnings, incentives, and payout history, used to disburse what you are owed and to meet our tax and statutory reporting obligations.
Device and diagnostic data
Device model, operating system version, app version, and crash or error reports, used to keep the app reliable.
How We Use Your Information
Authenticate you and grant access to the app for the duration of your engagement.
Assign bookings and locations to you and track completion of the service workflow.
Record attendance and working hours.
Calculate and disburse earnings, incentives, and reimbursements.
Verify that service documentation is genuine and captured at the time of service.
Investigate customer damage claims, complaints, safety incidents, and suspected policy breaches.
Meet statutory, tax, and employment record-keeping obligations.
Diagnose faults and improve the app.
Location Data in Detail
Location is one of the more sensitive categories the app handles, so we are explicit about it. The app accesses your location to allocate nearby bookings, confirm you have reached an assigned location, and enable navigation for doorstep service. Collection is tied to your working status: it takes place while you are marked on shift or actively performing a booking.
You may revoke the location permission in your device settings at any time. Doing so may prevent location-dependent features — attendance confirmation and booking allocation — from functioning, which can affect your ability to be assigned work.
Customer Information You Handle
Through the app you will access customer personal information — names, contact numbers, vehicle details, and service addresses. That information belongs to the customer and is provided to you solely to perform your assigned duties.
You must keep it confidential, must not copy, retain, or share it, and must not contact customers outside the app for personal or off-platform work. Access is logged. Any misuse is a breach of your terms of engagement and may also breach data protection law.
Sharing Your Information
We do not sell your personal information. We share it only in these limited circumstances:
Within the company
Supervisors, operations, and payroll personnel access your records as needed to allocate work, verify service quality, and process payouts.
Customers
A customer whose booking you are assigned may see your first name and photograph so they can identify who is attending their vehicle. Your contact number and personal details are not shared.
Banks and payment processors
Your bank details are shared with our banking or payout partner strictly to transfer your earnings.
Service providers
Hosting, notification delivery, and crash diagnostics providers act on our behalf and are restricted from using your data for their own purposes.
Legal and statutory
Tax authorities, statutory bodies, or where disclosure is required by law, regulation, or a valid order of a court or authority.
Data Retention
Employment, attendance, and payout records are retained for the period required by applicable tax, labour, and statutory record-keeping law, which may extend beyond the end of your engagement. Location and workflow records are retained for an operational period sufficient to resolve payroll queries and customer claims. Service photographs are retained as records of work performed on customer vehicles under the retention period set out in the customer policy.
Data Security
Data is transmitted over encrypted connections, and access to staff records is restricted to authorised personnel. Your login credentials are personal to you and must not be shared; you are responsible for activity performed under your account and must report any suspected unauthorised use immediately.
Your Rights and Choices
Access and correction
You can view and update your profile, availability, and bank details in the app, and may request access to other records we hold about you.
Permissions
Location, camera, and notification permissions can be revoked in your device settings, with the effect on work allocation described above.
Deletion
You may request deletion of your personal data by contacting us. We will action the request except where we are legally required to retain employment, tax, or statutory records.
End of Engagement
When your engagement ends, your access to the app is revoked and you must cease using it. Your obligation to keep customer and company information confidential continues after your engagement ends. Records we are legally required to keep are retained as described under Data Retention.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be notified through the app or by other reasonable means, and the effective date at the top of this page will be updated.
Governing Law
This policy is governed by the laws of India, including applicable data protection legislation. Any dispute is subject to the exclusive jurisdiction of the competent courts at Bengaluru, Karnataka.
13. Contact Us
If you have any questions about this Privacy Policy, or wish to access, correct, or delete the data held about you, contact us:
MonkDevelopers
monkdevelopers4@gmail.com