Training Academy & Field Operations Platform
One platform covering two businesses: a vocational training academy with paid courses and certification, and the field operations behind a specialist contracting firm — leads, site visits, quotations, work orders and HR.
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Client
A specialist contractor and training academy (confidential)
Industry
Specialist Contracting / Vocational Training
Technologies
Project Overview
The client ran a training academy and a contracting business from the same brand, on a hosted database backend that had stopped keeping up. Course enrolment, customer leads and field scheduling each lived in separate places, and none of them reconciled.
We migrated the system onto a relational database and rebuilt it as a single platform. The academy side handles applications, enrolment, paid digital courses and certification. The operations side handles lead capture through to completed work order, with an HR and payroll module for the field team.
The Challenge
Existing data lived in a document store that had grown organically, and had to be migrated into a relational schema without losing historical records.
Students, staff and mobile app users all needed authentication, but with strictly separate privileges — a staff token must never grant access to student data.
Leads arrive with an address, not a team assignment, so routing work to the right crew depended on turning postcodes into serviceable coverage areas.
Certificates and ID cards had to be verifiable by a third party after issue, not just printable.
Course content needed access gating by purchase and subscription tier, including video.
What We Built
Migration from the previous document store to a relational schema, with the legacy system kept readable during transition.
Three separate authentication schemes — session-based admin, token-based SPA, and an independently keyed student scheme — so privilege boundaries hold by construction.
Geocoding-backed lead routing that converts postcodes to coordinates and caches serviceable coverage areas, with automatic assignment.
Full field pipeline: lead capture, assignment and status history, site visits with rescheduling, quotations, and work orders.
Academy features: workshop applications, printable admit cards, digital courses with gated video, and subscription tiers.
Publicly verifiable certificates issued against a unique identifier, so an employer can confirm one independently.
Payments with tax-compliant invoicing and receipt generation.
Push notification system with broadcasts, scheduled sends and per-message delivery logging.
HR and payroll: employees, attendance, leave balances and requests, payslips and exit records.
Delivered
A 52-table schema spanning academy, field operations, catalog, content and HR.
318 application routes across 11 modules, covering both server-rendered admin and API surfaces.
A separate mobile authentication API, so field and student apps consume the same backend safely.
Scheduled background jobs handling notification delivery independently of user requests.
Role-based access control with audit logging across administrative actions.
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